Quality Assessment of Online Translation Agencies in Iran
Abstract
Despite the increasing emergence of online translation agencies in recent decades, there are few studies on the quality of the services they provide. The purpose of this research is to assess the quality of translation services provided by online translation portals in Iran. To this end, five Iranian translation websites were selected based on their popularity among Iranian users. Each of these agencies was given an article for translation. A critical error analysis of the translation was conducted as well as an examination of other aspects that affect the overall quality of the services provided by each online translation agency, such as translation fees, meeting deadlines, and the usability of their websites. This research sheds some light on how online translation agencies provide services to their clients in terms of quality, cost, and convenience. In addition, the results of this study indicate that, among the translations provided by the selected translation companies, the fastest translation had the lowest quality, while the slowest had the highest quality.
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Copyright Licensee: Iranian Journal of Translation Studies. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution–NonCommercial 4.0 International (CC BY-NC 4.0 license).
